General Features Animal Shelter, Rescue, And Foster Operations Animal Control Operations Vet Clinic Operations General Features A flexible and configurable role-based design enables the customer to assign specific features to each role and then designate which users will have access to each role. A flexible and configurable animal routing system enables the customer to design an auditable system that follows, and encourages adherence to, their established procedures. Animal database searchable by multiple parameters, including license, rabies, or microchip number. Saves a complete history for each animal. Every transaction, record, report, or person ever associated with an animal can be found in its history. Saves complete and searchable information about every person added to the system. Saves a complete history for each person. Every transaction, record, report, or animal ever associated with an person can be found in its history. Complete historical tracking of all data. Picture and barcode animal ID throughout to eliminate mis-identification. Saves multiple pictures, picture captions, and distinguishes between public and private pictures. Customizable contracts, interviews, cage cards, and licenses. Saves contracts, licenses, receipts in history for reprinting. Built-in address map generator. Integrated POS cash register system with multiple drawers. Cash drawer administrator provides end-of-day reporting features with item details, as well as a full journal. Built-in user-definable report generators. Supports touchscreen technology Integrated help system. Remote access for multiple locations, off-site & mobile units. Disaster management and recovery. back to top Animal Shelter, Rescue, And Foster Operations Automatic updating in real-time for on-line visibility of stray and adoptable animals. Built-in integration with Petfinder.com. Specialized resources, including bulk e-mail capability, for rescue and foster coordinators. Animal record includes owner relinquish interview, behavior, and temperament information. Customizable, scorable, and species/breed specific adoption interviews. Automatic printing of spay/neuter contracts at time of adoption. Multiple user-definable kennel reports. Lost and found pet reports. Track reasons for intake and euthanasia. Track all intake and disposition transactions by type, customer, ACO, municipality, location, date, employee, etc. Built-in animal routing system enables users to customize their euthanasia review procedures. Timed alerts for expired quarantines, spay/neuter contracts, stray holds, etc. Fostered animals can alert the foster coordinator when it is time for the animal to be returned. Automatic calculation of boarding charges when an animal is redeemed by its owner. Automatic billing at the time of adoption or redemption for medications and services used while in the shelter. Configurable mailing lists that are exportable for e-mail and mail merge. back to top Animal Control Operations Case File System tracks service requests (complaints), cruelty investigations, bite reports, incident reports, citations, dispatches, disposition reports and more. Reports can be tracked, dispatched, assigned for follow-up. System can be utilized to computer dispatch service requests or as a call log. Snapshot historical accuracy for all people & animal information contained within a report. Service requests and other reports can be created by users of the system while also restricting their access to the complete animal control case files. Integrated animal licensing system. Supports multiple license types from multiple jurisdictions or municipalities. Configurable license reports that are exportable for e-mail and mail merge. All impounds can be tracked by impound type, reason for impound, ACO, municipality, or location. Wildlife is tracked from impound to final disposition, including being released back into the wild or to a wildlife rehabilitation organization. At home observations, as well as inhouse quarantines can be monitored and users alerted when the status expires. Remote access features enable animal & owner information lookup using a cell phone with a web browser or full utilization with a laptop. back to top Vet Clinic Operations Multiple schedules, calendars, and visit types. Scheduling with daily, monthly, single calendar and multiple calendar views. Track appointment arrivals, cancellations, and no shows. Schedule multiple locations or clinics. From the appointment, to the treatment, to the medical billing, to the followup. Each visit is tracked, saved in history, and automatically routed throught the system. User-definable diagnoses, medications, and services. Tracks dispensed medications and services Maintains a controlled substance log. Maintains a medical history for each animal. Automatic routing of shelter animals to clinic for emergencies, adoption checks, surgery requests, etc. Specialized Kennel Med Report generates a report for the user-designated areas of the shelter and includes the complete medical history for each animal. Medications and services utilized by the shelter can be tracked and differentiated from those used in the clinic. The remote access features enable full utilization by mobile clinics and animal ambulances. back to top